Data Protection

5 DMC Privacy Policy — Your Data is Completely Safe with Us

This Privacy Policy clearly explains how your personal information is collected, stored, used, and protected on the 5 DMC platform. We believe transparency is the foundation of trust.

Last Updated: January 1, 2026

Encrypted · Secure · Trusted

SSL Encryption
No Data Sales
KYC Protection
24/7 Security
GDPR Compliant
Key Points

5 DMC's Commitment to Protecting Your Data

A quick overview of how we protect your privacy

Secure Data Storage

All your personal and financial data is stored on secure servers protected by industry-standard encryption. Multiple layers of security are in place to prevent unauthorised access.

Your Data is Never Sold

5 DMC never sells your personal data to advertisers or third parties. Your information is used solely for service improvement and security purposes.

You're in Control

You can view, correct, or request deletion of your data at any time. Full control over your privacy remains with you.

SSL & TLS Encryption

All data transmitted on the 5 DMC platform is encrypted via SSL/TLS technology, keeping your information completely secure as it travels over the internet.

Transparent Cookie Policy

We are transparent about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

Opt-Out Option

5 DMC makes it easy to opt out of marketing communications, newsletters, or promotional messages at any time.

1Introduction & Scope

5 DMC (www.5dmc.net) is an internationally operated online Sports Betting and lottery platform. This Privacy Policy applies to the 5 DMC website, mobile app, and all associated services. We believe that protecting your personal information is not just a legal obligation — it is the foundation of our relationship with you.

This Privacy Policy has been prepared in accordance with international data protection laws, including GDPR. By using the 5 DMC platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.

Please Note: This privacy policy was originally written in Bengali. In the event of any conflict in interpretation, the English version shall prevail.

As a responsible platform, 5 DMC treats your privacy as its highest priority. Our Privacy Policy is straightforward, transparent, and designed with our users in mind. Our support team is always here to help with any questions.

2What Information We Collect

5 DMC only collects the information necessary to provide you with our services. We never collect data beyond what is needed. A detailed breakdown of the types of information we collect is provided below:

Data Type Example Reason for Collection
Identity-Related Full name, date of birth, national ID KYC Verification
Contact Information Mobile number, email address Account Management
Financial Information Payment method, transaction history Deposits & Withdrawals
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, page visits, session duration Service Improvement
Location Data Country, region (derived from IP) Legal Compliance

Sources of Data Collection:

  • Directly from you: Registration form, KYC verification, support chat.
  • Automatically: Via cookies, log files, and analytics tools.
  • From Third Parties: Payment providers and identity verification agencies.

5 DMC never collects your data from social media or unrelated sources. In accordance with our Privacy Policy, only information required to deliver our services is stored in our database.

3How We Use Your Data

5 DMC uses your personal data only for specific, legitimate, and necessary purposes. Each reason for using your information is detailed below:

  • Account Management: To complete the registration process, ensure secure login, and handle account-related communications.
  • Payment Processing: To process deposits and withdrawals safely and prevent financial fraud.
  • KYC Verification: To verify age and identity and prevent money laundering.
  • Customer Support: To resolve your complaints and issues, and to maintain support chat history.
  • Service Improvement: Analyze usage patterns to improve the overall platform experience.
  • Security: To detect suspicious activity and prevent hacking and fraud.
  • Marketing (Optional): To keep you informed about promotional offers and bonuses, with your consent.
  • Legal Compliance: To comply with regulatory requirements and provide information to authorities when required.

Important: 5 DMC never sells your data to advertisers, data brokers, or any third party for commercial purposes.

Our Privacy Policy ensures your data is used solely for the purposes described above. Should we ever need to use your information for a new purpose, we will notify you in advance and obtain your consent where required.

4Data Sharing & Disclosure

5 DMC may share your personal data only in limited circumstances and under strict conditions. We never share your information unnecessarily or without your knowledge.

Circumstances under which data may be shared:

  • Payment Providers: Minimum data necessary to process transactions with bKash, Nagad, banks, and other payment services.
  • KYC Service Provider: With authorized third-party agencies for identity verification.
  • Legal Authorities: In response to a court order, government directive, or regulatory authority request.
  • Fraud Prevention: To prevent criminal activity in partnership with international anti-fraud organizations.
  • Business Changes: In the event of a company merger or acquisition, the new entity will be bound by this Privacy Policy.

Our Guarantee: Before sharing data with any third party, we ensure they uphold the same standard of privacy protection that we do.

5 DMC complies with international data transfer policies, ensuring all necessary legal safeguards are in place whenever data is transferred abroad.

5Cookie Policy

Cookies are used on the 5 DMC platform to enhance your experience. Cookies are small text files stored in your browser that help make the service easier to use and more personalized.

Cookie Types:

  • Essential Cookies: For login sessions, security, and core functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, settings).
  • Analytics Cookies: To analyze site usage statistics (anonymized data).
  • Marketing Cookies: To display relevant promotions. These are optional.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. In accordance with 5 DMC's Privacy Policy, data collected via cookies is never sold to third parties.

6Your Rights

Under the 5 DMC Privacy Policy, you have several important rights over your own data. We fully respect and uphold these rights.

Right of AccessThe right to know what information we hold about you.
Right to RectificationThe right to correct any inaccurate or outdated information.
Right to ErasureRequest deletion of your data under certain circumstances.
Right to Restrict ProcessingThe right to object to specific uses of your data.
Data PortabilityThe ability to easily transfer your data elsewhere.
Right to ObjectTo object to marketing or profiling.

To exercise these rights, support@5dmc.netSend us an email or reach us via live chat. We are committed to responding to your request within 30 business days.

7Data Retention Period

5 DMC does not retain data beyond what is necessary. A specific retention period is defined for each category of information:

  • Account Information: For the duration the account remains active, and for 5 years after closure (as required by law).
  • Financial Transaction Data: 7 years (in accordance with international financial regulations).
  • KYC Documents: 5 years after account closure.
  • Cookies & Session Data: Up to 12 months.
  • Support Chat: 2 years.
  • Marketing Data: Until opt-out, or 6 months after account closure.

Once the defined retention period expires, your data is securely deleted or anonymized. The 5 DMC privacy policy ensures that outdated data is never used for any purpose.

8Protection of Minors

5 DMC strictly prohibits participation by anyone under the age of 18. Our privacy policy includes specific measures to protect the personal data of minors.

  • Age verification is required at the time of registration.
  • We do not knowingly collect information from anyone under the age of 18.
  • If any minor's data is identified, the account is immediately closed and the data is deleted.
  • If your child has an account on the platform, parents or guardians may report this to support@5dmc.net.

Warning: If you become aware that a minor is using 5 DMC, please contact us immediately. We will take prompt action.

9Third-Party Links & Services

The 5 DMC platform may integrate certain third-party services (such as payment gateways and KYC verification). These services have their own privacy policies and operate outside of 5 DMC's control.

  • Please read the privacy policy of any third-party service before using it.
  • 5 DMC works only with trusted, verified payment and KYC partners.
  • 5 DMC is not responsible for how third parties use your data.

Our partner services comply with PCI DSS, the international security standard, ensuring the highest level of protection for your payment information.

10Policy Updates

5 DMC may update this privacy policy from time to time. When changes are made, we will:

  • We will publish the updated version on this page and change the "Last Updated" date accordingly.
  • Registered members will be notified by email in advance of any significant changes.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

Tip: Check this page regularly. We are committed to keeping you informed about the latest version of our Privacy Policy at all times.

11Contact Us

If you have any questions or complaints about our privacy policy, or wish to exercise your rights, please get in touch:

  • Email: support@5dmc.net
  • Live Chat: Available 24/7 after logging into the platform
  • FAQ: FAQ View Page

Our data privacy team aims to respond within 48 hours of receiving your inquiry. Complex requests may take up to 30 business days.

Support Hours: Our Bengali-speaking support team is available 24/7, seven days a week, to answer any privacy-related questions you may have.

This Privacy Policy was last updated on 1 January 2026.

Bet Safely with 5 DMC

Your information is completely secure. Register now and join Bangladesh's most trusted betting platform.

বাংলা