Legal Documents

5 DMC Terms & Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before using the 5 DMC platform. All policies regarding account registration, betting, payments, bonuses, and Responsible Gaming are clearly outlined here.

Last Updated: 1 January 2026

Transparent · Simple · In Bengali

Key Points

Key Points of the Terms & Conditions

Key Highlights of 5 DMC Terms & Conditions at a Glance

Age Verification

5 DMC is strictly for individuals aged 18 and above. Proof of age documentation must be submitted at registration. Any account found to belong to a minor will be closed immediately.

Payment Policy

Deposits and withdrawals must be made using the same method. Minimum deposit and withdrawal amounts are listed on the platform. All transactions are subject to verification.

Bonus Terms & Conditions

Each bonus and promotion has its own wagering requirements. All specified conditions must be met before bonus funds can be withdrawn.

Account Security

Each individual may hold only one account. Your password and login credentials must be kept strictly confidential and must not be shared with anyone.

Prohibited Activities

Any attempt at system manipulation, multi-accounting, bonus abuse, or fraud will result in permanent account closure and forfeiture of the account balance.

Right to Amend Terms

5 DMC reserves the right to update these Terms & Conditions at any time. Members will be notified of changes via email or platform notification.

1 Introduction & Applicability

5 DMC (hereinafter referred to as the "Platform" or "we") is an internationally operated online Sports Betting and lottery service. These Terms & Conditions apply to the 5 DMC website (5dmc.net), mobile app, and all associated services.

By accessing the platform, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree, please refrain from using 5 DMC.

Important: These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.

5 DMC reserves the right to amend or update these Terms & Conditions at any time. Continued use of the platform following any update will be deemed as acceptance of the revised terms.

2 Account Registration

A valid account is required to use 5 DMC services. You must provide accurate and complete information at the time of registration. Creating an account with false information is strictly prohibited, and 5 DMC reserves the right to close any such account at any time.

Registration Terms:

  • Each individual may only Single Account create.
  • Multiple accounts cannot be opened using the same mobile number, email address, or identity document.
  • Your account login credentials (username and password) must be kept strictly confidential.
  • Accounts may not be transferred or sold to another person.
  • After registration, you may be required to complete a KYC (Know Your Customer) verification process.
  • You may be required to submit a copy of your national ID, passport, or driving licence for verification.

Members are solely responsible for the security of their own accounts. Any unauthorized activity detected on your account must be reported to 5 DMC support immediately.

3 Age Restrictions

5 DMC is an adults-only platform. No person under the age of 18 is permitted to use 5 DMC. By registering, you automatically confirm that you are 18 years of age or older.

Warning: If any discrepancy is found during age verification, the account will be immediately suspended and all balances will be forfeited.

5 DMC may request age verification documents at any time. Failure to provide them may result in temporary or permanent account suspension. We are committed to protecting minors and enforce a strict policy in this regard.

4 Deposits & Payments

5 DMC supports a variety of payment methods, including bKash, Nagad, Rocket, debit/credit cards, and bank transfers. The list of available payment methods may change from time to time.

Deposit Terms:

  • The payment method used for deposits must be registered in the account holder's own name.
  • Depositing via third-party payment methods is not permitted.
  • The minimum deposit amount is listed on the platform's payment page.
  • Deposits are typically processed instantly; however, bank transfers may take 1–3 business days.
  • 5 DMC does not charge any deposit fees; however, your bank or payment provider may apply their own charges.

Please note: Please ensure your account is fully verified before making a deposit. Unverified accounts may be subject to deposit restrictions.

If suspicious or irregular payment activity is detected, 5 DMC reserves the right to place the transaction on hold and may notify the relevant legal authorities if necessary.

5 Withdrawal Policy

Withdrawing your winnings from 5 DMC is a simple and secure process. However, certain conditions must be met before a withdrawal can be approved.

Withdrawal Terms:

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals will not be approved until KYC verification is complete.
  • The minimum withdrawal amount is ৳500 BDT (or as otherwise stated on the platform).
  • Standard withdrawals are processed within 15 minutes to 24 hours.
  • Additional verification may be required for large withdrawal amounts.
  • The applicable wagering requirements must be met before any bonus funds can be withdrawn.

If a withdrawal request appears unusual or is suspected to be fraudulent, 5 DMC may place the payment on hold pending investigation. In such cases, our support team will reach out to you directly.

6 Bonuses & Promotions

5 DMC offers a range of exciting bonuses and promotions. Each bonus comes with its own terms, detailed on the relevant promotions page.

General Bonus Terms & Conditions:

  • Welcome Bonus: Available to new members making their first deposit only. Each member is eligible once.
  • Wagering Requirement: Bonus amounts typically require 10x–30x wagering, as specified on the relevant bonus page.
  • Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
  • When betting with a minimum odds bonus, a specific minimum odds requirement will generally apply.
  • If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Tips: Before claiming any promotion Promotions Page for the full terms and conditions.

5 DMC reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be given advance notice of changes to ongoing promotions.

7 Betting Rules

Certain fundamental rules apply when placing bets on 5 DMC. Failure to comply may result in bets being voided or forfeited.

Core Betting Rules:

  • Once confirmed, a bet cannot be changed or cancelled (except where a cash-out option is available for live in-play bets).
  • Bets submitted before an odds change will be settled at the odds in effect at the time of submission.
  • 5 DMC reserves the right to void any bets placed at abnormal odds due to a technical error.
  • If a match is abandoned or postponed, the bet is voided and the original stake is returned (subject to applicable rules).
  • Separate rules apply for Sports Betting, live betting, and lottery.

Live Betting:

Odds may change during Live Betting due to internet connection delays. Any bet recorded after the outcome of an event has been determined will be considered void. 5 DMC reserves the right to make the final decision in such matters.

8 Prohibited Activities

The following activities are strictly prohibited on the 5 DMC platform. Violations will result in serious action.

  • Creating or operating multiple accounts.
  • Exploiting or manipulating the bonus system.
  • Placing bets using prior knowledge of match-fixing or predetermined event outcomes.
  • Placing bets using software bots or automation tools.
  • Attempting to hack or bypass the platform's security systems.
  • Using the platform to launder money or conceal the source of illegal funds.
  • Stealing or using another member's account credentials.
  • Submitting false or misleading information on the platform.

Consequences: Involvement in any of the above activities will result in permanent account closure, forfeiture of all balances and winnings, and legal action where applicable.

9 Account Closure & Suspension

5 DMC reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • If these Terms & Conditions are violated.
  • If false information is detected during KYC verification.
  • If suspicious or fraudulent activity is detected on the account.
  • Failure to submit verification documents when requested.
  • By order of a court or legal authority.

Members may close their account at any time by contacting the support team. Any pending withdrawals will be settled before the account is closed. However, if an account is closed due to a rule violation, the remaining balance may be forfeited.

10 Responsible Gaming

5 DMC is strongly committed to responsible betting. We want our members to enjoy betting as entertainment — never as a source of addiction or financial hardship.

5 DMC Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a cap on the maximum amount you bet within a given period.
  • Self-Exclusion: Exclude yourself from the platform for a set period of time.
  • Reality Check: Receive session reminders at set intervals.
  • Cooling-Off Period: Suspend your account for 24–72 hours for a short break.

To learn more about Responsible Gaming, visit our Responsible Play page. If you feel that betting is having a negative impact on your life, please contact our support team immediately.

11 Privacy & Data Protection

5 DMC takes the protection of your personal information very seriously. To learn how we collect, use, and store your data, please refer to our Privacy Policyare described in detail.

  • Your personal information is never sold to third parties.
  • Your information is used solely for operating and improving our services.
  • Information may be disclosed to authorities when required by law.
  • All data is protected by SSL encryption.
  • You have the right to request access to, correction of, or deletion of your personal data.

5 DMC uses cookies and tracking technologies to enhance the platform experience. You can manage cookie preferences through your browser settings, though doing so may limit certain features.

12 Limitation of Liability

5 DMC is committed to delivering the highest quality of service; however, our liability is limited in the following areas:

  • 5 DMC is not liable for any losses caused by internet disconnection or technical errors.
  • We are not liable for issues arising from third-party services, including payment gateways and data feeds.
  • No compensation will be provided for service interruptions caused by force majeure events, including natural disasters, cyberattacks, or government directives.
  • Members bear full responsibility for any decisions made based on information obtained from the platform.

Please note: Betting involves risk. Never bet more than you can afford to lose. 5 DMC does not guarantee winnings.

13 Legal Jurisdiction & Dispute Resolution

These Terms & Conditions are governed by international gaming laws. Should any dispute arise between 5 DMC and a member, an amicable resolution will first be sought through direct negotiation.

  • For any complaints, please contact our support team first. We aim to respond within 48 hours.
  • If you are not satisfied with the support team's decision, you may follow the formal complaints process.
  • 5 DMC's licensing authority may be approached for mediation in dispute resolution.
  • 5 DMC's interpretation and application of these Terms & Conditions shall be considered final, though directives from regulatory authorities will always take precedence.

14 Contact

If you have any questions or comments about these Terms & Conditions, please contact us:

  • Email: support@5dmc.net
  • Live Chat: Available 24/7 after logging into the platform
  • FAQ: FAQ Page View

Support Hours: Our Bangla-speaking support team is here for you 7 days a week, 24 hours a day.

These Terms & Conditions were last updated on 1 January 2026. Any future changes will be published on this page and communicated to registered members via email.

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Read the Terms & Conditions? Register now and kick off your betting journey with a 100% welcome bonus.

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